Privacy Policy

Last Updated 18/01/2026

This Privacy Policy explains how Blue Mantis Training Systems Pty Ltd (“we”, “us”, “our”) collects, uses, stores, and shares your personal information when you visit our website, register for an event, purchase a product or service, or otherwise interact with us online.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy applies to the Resilience Rebirth Package pages, including application forms, booking forms, and related communications.

1) Who we are

Legal entity: Blue Mantis Training Systems Pty Ltd (ABN 81 677 826 425) (“we”, “us”, “our”).
Trading name: Soul Flow Healing Oasis is a trading name of Blue Mantis Training Systems Pty Ltd.

Contact email (support & privacy): [email protected]
Business address:
49 Josefski Road, Agnes Water, QLD
Location: Australia

2) What information we collect

We may collect personal information including:

Information you provide to us

  • Name

  • Email address

  • Phone number

  • Registration details (e.g., event sign-ups)

  • Messages you send us (e.g., contact forms, email replies)

  • Purchase details (what you bought, date/time, transaction records)

  • Application and intake information (e.g., goals, challenges, preferences, scheduling availability)

  • Wellbeing-related information you choose to share so we can support you appropriately and safelyPayment information (Stripe)

  • Some information you provide may be sensitive in nature (e.g., wellbeing-related details). You choose what to share. We use this information only to deliver and support the services you request and to help provide a safe experience.

Payments are processed securely via Stripe. We do not store your full card details. We may receive confirmation details such as payment status and transaction references.

Information collected automatically

When you visit our website, we may collect:

  • IP address and approximate location (e.g., country/state)

  • Device and browser information

  • Pages visited, time on site, clicks, and referring/exit pages

  • Cookies and similar tracking technologies

3) How we use your information

We use your information to:

  • Provide access to registrations, purchases, and services

  • Send important updates (e.g., confirmations, Zoom links, reminders, replays, and support messages)

  • Deliver the resources and course materials you request

  • Communicate with you about offers, services, or content (you can opt out at any time)

  • Improve our website, funnels, content, and advertising performance

  • Detect and prevent fraud, misuse, and security issues

  • Comply with legal, tax, and accounting obligations

  • Assess suitability for programs/services you apply for and respond to your application

  • Schedule sessions/appointments and provide customer support related to your booking

4) Email, SMS, and marketing communications

If you register for an event or purchase a product, we may send transactional messages related to your registration (e.g., confirmations, reminders, access details, Zoom links, replays, and support messages). This includes messages related to applications and appointment bookings (e.g., confirmation, reminders, access details).

If you opt in, we may also send marketing communications about our services, programs, and offers. Message frequency varies. Msg & data rates may apply.

You can opt out at any time by:

  • Clicking the unsubscribe link in our emails, or

  • Replying STOP to SMS (for help, reply HELP), or

  • Contacting us at [email protected]
    Consent is not a condition of purchase. We do not use purchased lists.

5) Cookies, pixels, and analytics (including Meta/Facebook Pixel)

We use cookies and tracking technologies to understand website usage, improve performance, and measure advertising results.

This may include tools such as:

  • Meta/Facebook Pixel (to measure conversions and improve ad targeting)

  • Analytics and performance tracking tools

  • Our marketing and CRM systems (including GoHighLevel or similar tools)

You can control cookies through your browser settings. Blocking cookies may affect parts of the website experience.

6) Who we share information with

We may share your information with trusted third-party service providers who help us operate our business, such as:

  • Funnel/CRM and messaging platforms (e.g., GoHighLevel and related email/SMS services)

  • Payment processing (Stripe)

  • Video meeting platforms (e.g., Zoom)

  • Analytics and advertising platforms (e.g., Meta)

  • Funnel/CRM and messaging platforms (e.g., GoHighLevel, including forms, calendars, email/SMS)
    We only share information that is reasonably necessary for them to provide services to us.

We do not sell your personal information.
Blocking cookies may affect parts of the website experience.

7) International visitors and cross-border data transfers

We are based in Australia, and our service providers may store or process information in Australia, the United States, or other countries.

By using our website and services, you understand that your information may be transferred and processed internationally, and that privacy protections may differ between jurisdictions. We take reasonable steps to ensure information is handled securely.

8) Data security

We take reasonable administrative, technical, and physical steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

No method of online transmission or storage is completely secure. While we take reasonable steps, we cannot guarantee absolute security.

9) Data retention

We keep personal information only for as long as

necessary to:

  • Provide services and support

  • Maintain business records

  • Meet legal, tax, and regulatory requirements

When information is no longer required, we take reasonable steps to delete or de-identify it.

10) Your rights and choices

You may have rights depending on where you live (including Australia and certain US states), such as the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information (where applicable)

  • Opt out of marketing communications

To make a request, email [email protected]

11) Children’s privacy

Our website and services are not intended for children under 13 (or under 16 in certain regions). We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can remove it.

12) Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

13) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated “Last updated” date.

14) Contact us

If you have questions about this Privacy Policy or your personal information, contact us:
Blue Mantis Training Systems Pty Ltd - (Trading as Soul Flow Healing Oasis)
Email (support & privacy): [email protected]
Address: 49 Josefski Road, Agnes Water, QLD,

Location: Australia
Website: https://www.bluemantis.com.au

Copyrights 2026 |Soul Flow Healing Oasis is a trading name of Blue Mantis Training Systems Pty Ltd (ABN 81 677 826 425).

Terms & Conditions - Privacy Policy